Neurality AI empowers medical, dental, and specialty practices with intelligent, human-like voice and messaging solutions that automate administrative workflows, reduce staff burnout, enhance patient experiences, and drive measurable practice growth.
Healthcare is drowning in administrative tasks. Front office staff spend countless hours scheduling, answering calls, managing patient communications, and navigating complex billing processes. This constant burden leads to:
Neurality's AI Voice Agent automates healthcare tasks like inquiries and appointment management, reducing care team workload
Answers routine questions, so your team doesn’t have to
AI follows your workflow to book a patient
AI keeps the patient on the books
“As CEO of Blueprint Smiles, I’ve seen Neurality AI transform our front‑desk performance almost overnight. By answering every after‑hours and weekend call, the platform captures new‑patient opportunities we used to miss—our missed‑call rate fell from about 10% to virtually zero, and our new‑patient count jumped noticeably each month. Because the AI books appointments in real time, my team spends far less time on manual scheduling and more time on in‑office care. The Neurality crew is fantastic to work with; feature tweaks and script updates are turned around quickly, and their vision reaches well beyond a ‘phone receptionist’—they’re systematically automating the entire front‑desk workflow. I wholeheartedly recommend Neurality AI to any dental group that wants more patients, tighter operations, and a happier team.”
“Neurality AI has been a game-changer for our organization. From reducing missed calls to improving scheduling efficiency, it’s brought a noticeable lift to our front office operations. The AI scheduling agent handles patient calls smoothly and naturally, and we’ve found it to be both easy and adaptable when it comes to training for care standards and communication preferences. We’re also able to better offer patient care, knowing that scheduling doesn’t stop when the office is closed. Beyond the product, the Neurality team has been incredibly responsive, proactive, and a true extension of our internal support. It’s rare to find a solution that delivers both tech and service this well.”
“Our AI agent has helped us capture more phone calls during business hours and saved valuable time for our front office with scheduling and rescheduling. We can give her any scheduling guideline—even within our complex system—and so far, it’s working incredibly well. She also helps us track patients needing follow-up by emailing us after each interaction.”
”The transition to a fully integrated AI system in our clinic has been a positive experience. Patient response is very positive—most are surprised they’re working with an AI agent. Neurality is extremely versatile in making the AI experience whatever you want it to be. They are hands-on and quick to respond to any issues or changes. The AI's ability to handle call volume, schedule appointments, and transfer calls is impressive.”
“Implementing Neurality Health AI in our office has been an incredibly positive experience. From the start, their team has offered amazing support—quick to respond, patient with our requests, and consistently kind and professional. Their guidance made implementation easy and stress-free.What stands out most is the confidence this platform gives me, knowing our patients are being served around the clock, even outside of business hours. It has also significantly supported our administrative teams, allowing them to focus more on direct patient care and less on routine tasks.We are truly grateful for the way Neurality’s team treated our staff during onboarding—with patience, empathy, and a genuine commitment to helping us succeed. Their partnership has made a meaningful difference in our operations and patient experience.”
Neurality offers a unified AI operating system for your practice, centred on 3 core principles:
AI that understands and adapts across multiple modes of communication (chatbot, voice, and SMS), in real time
No generic one-size-fits-all solutions
Design, launch, and monitor multiple initiatives in one environment
Stay on top of the latest developments in health technology
We’re excited to announce that Neurality Health was featured on the Merge Medical Startup Podcast! In this episode, our co-founder...
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Pioneers in health technology innovation
Securely sync with your EHR to enable real-time scheduling, task automation, and personalized patient responses.
We customize your AI to reflect your team’s tone, workflows, and triage preferences — so it feels like your own.
Go live with AI-powered voice and SMS, capturing missed calls and converting new opportunities.
Re-engage past patients, fill your schedule, and grow without increasing headcount.